Sunday, November 16, 2014

Process Blog and Scenarios for Using the Tool (11/10 - 16)

(11/10 - 12 ) We started this week by preparing for Thursday's presentation on our concept. We met on Monday and Tuesday afternoons to develop our concept and finish the slide draft for feedback. After reading Linda and Karen's feedback, we decided to simplify our presentation of solution by just providing key information. We decided to present two slides with illustrations showing two important steps in our proposed solution.







(11/14 - 16) Chris went through all the feedback of our presentation, organized them in Google doc and we will discuss them next week. We met on Saturday to discuss possible scenarios for using the tool and we came up with four scenarios (each of us will make a sketch for each scenario):

1. A person with a painful toothache which also causes a headache, wants to see a dentist as soon as possible: This person is organized and likes his doctor to prepare a plan for him to follow situational attributes: urgency(availability, wait time), location

Result: The patient will type in the type of doctor he would like to see and would select urgent !! As a result the system will limit the amount of attributes for this patient and filter the results based on availability, wait time and location.



2. Plastic surgery: a person has enough time to find the right doctor. She would like to improve the look of her nose and she cares about her safety. She wants to make sure that her new nose looks better. She wants to connect with people who are the same age and have been through a similar process.

Profile attribute: Likes her doctor to make her feel safe and age

Result: The patient will type in the type of doctor. As a result the system provides more attributes to choose from (why does it provide more options?). The system will use the profile attributes to provide suitable situational attributes for this patient based on age. Doctors that have a good reputation for making their patients feel safe will have higher ratings..

3. Primary care doctor: a person don’t know exactly what type of doctor that he needs to see. He would like to meet with a primary care doctor who has good connections with other doctors so that he can point him to the right direction and recommend a good doctor to him.

Profile attributes: He likes his doctors to be talkative and caring

Result: The patient starts searching by selecting Primary care doctor. As a result, the system will provide this patient with relevant attributes to choose from that other patients with similar profile attributes have chosen before. In this case, the system will rank doctors based on their connections

4. Orthopedic Surgeon: A middle-aged patient is active but is considering getting a knee replacement because his knee is wearing down and preventing him from being active. This is not an urgent situation, and the patient has time to find the right doctor. They would also like to find someone who can help consult them to help decide whether the surgery is right for them. If it is, they want the doctor to help them create a recovery plan.

In their profile, this patient notes that they want to find a physician who is talkative and likes creating plans for patients. They also note that wait time is not much of an issue, they would rather find someone with a lot of experience.

When they go to search for orthopedic surgeons, the search tool provides a list of attributes that previous patients in similar situations have identified as important, such as: success rate, average recovery time, etc.

Physicians would then be returned in order of those receiving highest ratings for ability to create plans, helping patients reduce recovery time, success rates on this type of surgery, and experience doing knee replacements. Additionally those ratings would be produced mainly by people like the patient doing the search, so they know their are relevant and trustworthy.

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